ECOLOG Wooden Tray

All our products are handcrafted and are designed to carry a rustic, unique look. So, a slightly unfinished edge has not defected but an identifying feature of our products. Also, in the case of wooden furniture, the wood has an inherent capacity to expand, so the edges may not be very smooth in a few pieces out of the lot. Hence the product which we ship would never be 100% same as shown in images because of image resolution, so it is prudent to expect a little variation. However, if you are not satisfied with the product, you can return it to us for a full refund within 48 hours of the date of delivery of the product. Following are the conditions for authorization of return request:

• Delivery of wrong product (wrong color/size/quantity/parts missing)
• Damaged product

Please note that we do not authorize a return request apart from the conditions mentioned above and after 48 hours of delivery. Send the box through a reputed courier company and provide us the Tracking number. Please ensure that the product reaches us within 15 days of its delivery to you.

To cancel the order you have placed on our website, simply call us on our helpline +91-7822-800-800 or send us an email at [email protected]. Kindly note the orders which are already shipped cannot be cancelled.