Frequently Asked Questions on Artlivo
Here is Frequently Asked Questions
Check out the FAQs of Artlivo to answer most of your queries about our home décor products, orders, returns and other related services.
In products where it says “Solid Wood”, does it mean 100 % solid wood?
Solid wood refers to the primary or base material of the product. Specific products and certain designs may have secondary material used like ply wood, MDF, HDF or particle wood. These materials may be used in back panels or storage base or shutters.
Can the furniture be customized?
While our Design Consultants in select cities will work with you to customize Room Designs, we are unable to customize products.
Will the colour/polish be exactly the same as it appears on the swatches?
We try our best for you get what you see. However, due to factors like studio lightings and screen resolution which differ from device to device, there is a possibility of minor differences perceived in colour.
Fabric colours may also vary basis exposure to light in your surroundings and placement in your house.
How do I get more information about an item before I place my order?
In case you have questions about a product, please write to us and we will get back to you within 24 hours.